StarDot Knowledge Base

How do I stop viewer user name and password verification prompts?

Article ID: 132
Last updated: 11 Jun, 2020

If you are trying to view an Express video sever and are being prompted for the the user name and password, it may be because of the following problems.

Make sure that the password for the viewer profile in the Express 6 settings is set to blank. You can check this by logging into the Express server, click on config, then select the security tab. To remove a password leave the password box blank, then press apply.

If that does not work, check your Java settings within the Java control panel, go to advanced and then security. Make sure that "Warn if certificate authority can not be verified" is un-checked.

Article ID: 132
Last updated: 11 Jun, 2020
Revision: 1
Access: Public
Comments: 0
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