StarDot Knowledge Base
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How to view h.264 stream in VLC
 Using VLC to stream from a Stardot h.264 camera You can start by downloading the latest version of VLC here..  www.videolan.org After installing, rung the software and click on Tools -> Preferences. In the very bottom left under Show Settings, click All. Expand...
11 Jun, 2020 Comments: 0
Can I connect my camera directly to my PC via network cable?
Although we do not support this function it is possible to connect a Netcam directly to your PC using a network cable. This will only work with a PC running Windows XP or newer. We recommend that you use a router or network switch with your Netcam, as this will allow you to connect to your Netcam...
11 Jun, 2020 Comments: 0
What is the default username and password?
The defaults are: User: admin Password: admin
11 Jun, 2020 Comments: 0
How do I calculate MJPEG or H.264 bandwidth and storage?
 The StarDot bandwidth and storage calculator is located here. 
11 Jun, 2020 Comments: 0
How do I find my NetCam/Video server's IP address?
If you are running a PC running Windows, you can use StarDot Tools.  Provided that you are on the same network as your StarDot device, StarDot Tools will display the MAC address (camera ID), IP address, and device type. If you do not have StarDot Tools or are on a Macintosh, you will have to...
11 Jun, 2020 Comments: 0
How do I make a NetCam IP camera wireless?
The most popular method to turn a StarDot IP camera into a wireless device is to connect a WiFi bridge or client radio to NetCam's Ethernet port. This allows NetCam to talk wireless to your access point. With the right radios and antennas, distances up to 60 miles have been achived (requires...
11 Jun, 2020 Comments: 0
My DSL/Cable provider has a dynamic IP address that changes continuously. How do I access my StarDot device from the Internet if I don't know what my IP address is?
Check with your DSL/Cable provider to see if you can get a static IP address (some providers charge extra for a static IP address). If you cannot, or you do not wish to pay the premium for a static IP address, our products support dynamic DNS service (like TZO.com), which allows you to access...
11 Jun, 2020 Comments: 0
What model NetCam do I have?
You can determine the model of your NetCam camera by looking at your MAC address (Camera ID).  This can be found on the bottom of your camera, or on the Network tab in the configuration of the camera, or in StarDot Tools. 00:30:F4:C0:00:00 - NetCam (First Generation) 00:30:F4:C1:00:00 -...
11 Jun, 2020 Comments: 0
How do I reset my StarDot camera or video server to its default factory settings?
For StarDot IP cameras, the top lid must be removed. Once the circuit board is visible, press and release the "Defaults" button on the circuit board (the camera must be powered up and fully booted first). For StarDot video servers, most models have a small hole on the front panel. Using a...
11 Jun, 2020 Comments: 0
What is the default IP address for my NetCam?
NetCam behaves like any PC when it boots up. Unless previously configured with a static IP address, NetCam waits for a DHCP server to auto assign an IP address. If no DHCP server is present, NetCam will automatically assign itself its own IP address. To find out what the IP address is,...
11 Jun, 2020 Comments: 0
Firmware 1.1.78 ChangeLog
1.1.78 - Released March 8, 2013 ChangeLog Version 1.1.78. Version 1.1.78-pre28. 10M bit files Version 1.1.78-pre27. Enable FIZ device support in NetCamXLS builds. Version 1.1.78-pre26. Remove "Low Light Presets" from Image configuration help page. Version...
11 Jun, 2020 Comments: 0
MJPEG vs. MPEG4/H.264
These are different video compression formats with varying quality and capabilities. MJPEG or motion-JPEG sends a series of still, complete JPEG images. MPEG4 and H.264 usually send only changes between a reference or I-Frame and subsequent P-Frames, which results in less bandwidth consumption and...
11 Jun, 2020 Comments: 0
I forgot my username and password.
The default username and password is admin/admin. If you changed the password and cannot remember it, your only option is to reset the camera to its default settings. For most StarDot IP cameras, the top lid must be removed. Once the circuit board is visible, press and release the "Defaults"...
11 Jun, 2020 Comments: 0
StarDot NetCam SC Maximum Frame Rate per Resolution
The value after @ represents the maximum internal frame rate for each resolution. Other factors, such as JPEG frame size, available bandwidth, number of simultaneous viewers, can all affect performance. For maximum performance, limit the JPEG Size to 100-200KB per frame. NetCam SC 5MP ...
11 Jun, 2020 Comments: 0
How do I back focus a lens?
If your camera was purchased with a lens already installed, it was already back-focused at the factory. If you are installing a new lens on the camera, you may need to adjust the chrome back focus ring to properly install the lens. The instructions below provide assistance in back focusing.
11 Jun, 2020 Comments: 0
Firmware 1.1.69 ChangeLog
1.1.69 - Released September 9, 2010 ChangeLog Version 1.1.69. Update firmware for ExpressXL device ID 9. Remove Panasonic 1.3MP sensor firmware. Update firmware for NetCamSC device ID 6 and NetCamSCD device ID 1 and 9. Revert to previous revision of bit files for...
11 Jun, 2020 Comments: 0
Firmware 1.1.66 ChangeLog
1.1.66 - Released February 22, 2010 ChangeLog Version 1.1.66. h264: Show stream frame sizes in bytes (not bytes divided by 4), and add "total sequence" size in bytes on End-Of-Sequence (EOS) interrupt. Remove h264 "expansion card" log messages from StarDot video driver. Clean...
11 Jun, 2020 Comments: 0
Set up the Capture Client Java applet
Installation Download the CaptureClient.class file. Uplodate the CaptureClient.class file to your web server (into the directory where your HTML and webcam image files are located. Copy and paste the code below into your webcam HTML. <applet code="CaptureClient.class" width="640"...
11 Jun, 2020 Comments: 0
I can see the device on my local area network, but I can't from another location. How do I set up my StarDot so I can see it from another location?
Since your StarDot camera or server is most likely behind a router (or modem with built-in router), it was probably assigned a non-routable or private IP address (i.e. 192.168.1.X or 10.0.0.X). In order to connect to your StarDot device from the Internet side of your router, you have to set up...
11 Jun, 2020 Comments: 0
How do I view or record the H.264 video stream?
The StarDot H.264 IP cameras employ standardized H.264 video and standardized delivery methods. This means the video stream is compatible with a large number of software solutions. This includes VLC, exacqVision, Milestone, LuxRiot, OnSSI, Genetec, Digiop, CyberVision, NUUO and many other NVR/VMS...
11 Jun, 2020 Comments: 0
Firmware 1.1.72 ChangeLog
1.1.72 - Released October 31, 2011 ChangeLog Version 1.1.72. Version 1.1.72-pre25. 5M product bit files for 1.1.72 Version 1.1.72-pre24. SCX 10M stardot: Return current RGB white balance values from device config node. stardot: Add overlay markup for current RGB...
11 Jun, 2020 Comments: 0
Can I FTP to multiple FTP servers?
Although not supported, it is possible. The method varies slightly with cameras and video servers. This is considered advanced and should not be attempted by anyone not accustomed to manually editing files/scripts. Please ensure that you have the latest firmware before making any changes. NetCam:...
11 Jun, 2020 Comments: 0
Can my StarDot device store images?
StarDot devices have limited internal storage and is primarily designed to FTP images to your remote server. However, using the trigger menu (admin.cgi?trigger), you can program the device to buffer images internally when an event occurs (door opening, alarm going off, etc.). After buffering the...
11 Jun, 2020 Comments: 0
How do I connect to my StarDot device using HyperTerminal?
Make sure you have the device connected to your PC. Using the provided null modem serial cable, plug it into S1 (AUX) on the device and into an available serial port on your computer. Click Start > Programs > Accessories > Communications > HyperTerminal When the program...
11 Jun, 2020 Comments: 0
Can I password protect my NetCam camera or video server?
Yes.  By default, the configuration pages are protected by the admin user.  If you'd like to password protect the video, login to the configuration pages and click the "Security" tab.  You'll notice the "viewer" account.  By default it does not have a password.  If you...
11 Jun, 2020 Comments: 0