StarDot Knowledge Base
Recent Articles
How do I upgrade Firmware?
NOTES When you upgrade firmware, typically you would use the StarDot Tools software. You can download the latest version HERE You can find the latest firmware for your NetCam or Express server HERE Be sure to heed any warnings that may be present on the download page. Upgrading...
04 Aug, 2020 Comments: 0
Firmware 1.1.74 ChangeLog
1.1.73 - Released April 6, 2012 ChangeLog Version 1.1.74. Version 1.1.74-pre5. 1.1.74 bit files Version 1.1.74-pre4. new bit file for a pre 74 Version 1.1.74-pre3. NetCamSCM: Allow larger values for "mx_shift". need pre for monochrome Version...
11 Jun, 2020 Comments: 0
Use of the StarDot Trigger Input in POE Cameras and Domes
The NetCamSC and NetCamSCD products use an opto-isolated input trigger, which is appropriate for POE devices.  This type of trigger input requires a small voltage to be applied across the trigger inputs in order to activate the trigger.   This is different from StarDot products...
11 Jun, 2020 Comments: 0
What's the difference between Edge and Level Trigger?
In the Trigger Tab / External Trigger section,  there is a new option for Edge or Level Level:  This is triggered when the voltage is either High or Low. Edge:  This is triggered when the voltage is either Rising or Falling.
11 Jun, 2020 Comments: 0
Can I connect both 12V and POE power?
  Yes, you can have both POE (Power Over Ethernet) and 12V DC power plugged in to the camera.   12VDC power will take priority over POE power.   NOTE - If you unplug the 12VDC power from the camera, it will start pulling power via POE if the ethernet cable is still attached.
11 Jun, 2020 Comments: 0
What's the longest lens you can fit in a StarDot Dome camera?
  The longest lens you can fit inside of a StarDot Dome camera (both MJPEG or H.264 versions) is 57mm (or 2.24 inches).        
11 Jun, 2020 Comments: 0
How to view h.264 stream in VLC
 Using VLC to stream from a Stardot h.264 camera You can start by downloading the latest version of VLC here..  www.videolan.org After installing, rung the software and click on Tools -> Preferences. In the very bottom left under Show Settings, click All. Expand...
11 Jun, 2020 Comments: 0
Why does my Java Applet (CaptureClient) no longer work?
Unfortunately the CaptureClient Java Applet has been totally blocked in the latest version of Java (Version 7 Update 51).  There is currently no fix for the Java Applet to change this. We Apologize for any inconvenience this may have caused.  We do have some options what will help...
11 Jun, 2020 Comments: 0
Firmware 1.1.72 ChangeLog
1.1.72 - Released October 31, 2011 ChangeLog Version 1.1.72. Version 1.1.72-pre25. 5M product bit files for 1.1.72 Version 1.1.72-pre24. SCX 10M stardot: Return current RGB white balance values from device config node. stardot: Add overlay markup for current RGB...
11 Jun, 2020 Comments: 0
Firmware 1.1.80 ChangeLog
1.1.80 - Released October 1st, 2014 ChangeLog Version 1.1.80. Version 1.1.80-pre9. Do not log debug message when we receive a gratuitous ARP. Version 1.1.80-pre8. html/css: Tweak font sizes and styling for slightly more modern look. html/javascript: Update text...
11 Jun, 2020 Comments: 0
Firmware 1.1.71 ChangeLog
1.1.71 - Released March 28, 2011 ChangeLog Version 1.1.71. Version 1.1.71-pre40. 10M bit Version 1.1.71-pre39. dome 10M bit file? Version 1.1.71-pre38. new pre bit files for testing reboot Version 1.1.71-pre37. resolution list fix for 1.3M Version...
11 Jun, 2020 Comments: 0
Firmware 1.1.70 ChangeLog
1.1.70 - Released October 8, 2010 ChangeLog Version 1.1.70. Version 1.1.70-pre1-dome-fixes-2. Update firmware for NetCamSC device ID 6: last one. Update firmware for NetCamSCD device ID 9. Version 1.1.70-pre1-dome-fixes-1. Update firmware for NetCamSCD device ID 1. ...
11 Jun, 2020 Comments: 0
How to set up an h.264 camera with www.click2stream.com
 Our h.264 cameras can stream video to www.click2stream.com.  There you can set a camera to stream over the internet.   Initially, you'll need to set up Port Forwarding in your router to allow click2stream to access your camera stream. You can find some help on port forwarding HERE...
11 Jun, 2020 Comments: 0
Firmware 1.1.69 ChangeLog
1.1.69 - Released September 9, 2010 ChangeLog Version 1.1.69. Update firmware for ExpressXL device ID 9. Remove Panasonic 1.3MP sensor firmware. Update firmware for NetCamSC device ID 6 and NetCamSCD device ID 1 and 9. Revert to previous revision of bit files for...
11 Jun, 2020 Comments: 0
Firmware 1.1.68 ChangeLog
1.1.68 - Released July 13, 2010 ChangeLog Version 1.1.68. h264: Fix typo in HTTP multipart timestamp header. h264: Remove unused XFPGA_EXPANSION expansion card firmware loading code. New firmware from Dan (Tue, 15 Jun 2010 15:19:11). h264: Remove unused variable. ...
11 Jun, 2020 Comments: 0
Firmware 1.1.67 ChangeLog
1.1.67 - Released April 6, 2010 ChangeLog Version 1.1.67. New SC Defaults. h264: Add "h264_http", specifying port/protocol for HTTP H.264 stream access, to info.cgi. Merge various HTML tables so that the header bar for the configuration pages resizes based on the size of the...
11 Jun, 2020 Comments: 0
Why won't my time automatically synchronize?
 If your Camera or Server is set to automatically synchronize the time using an NTP server (Automatic setting in the Date/Time tab) and it will not sync with the time server, you will need to add a DNS entry in the Network tab. Click on the Network tab and for DNS 1, you can enter the...
11 Jun, 2020 Comments: 0
What size of Hex/Allen wrench do you need for back focusing a Netcam?
 The Hex/Allen wrench size for loosening the lock screw on the back focus ring is  1.5mm (0.059 inches) This is for any of our Netcam Cameras Netcam  Netcam MP Netcam XL Netcam SC Netcam SC h.264
11 Jun, 2020 Comments: 0
11 Jun, 2020 Comments: 0
My StarDot device won't synchronize its date and time with my NVR or external time server.
If both your StarDot device and your time server or NVR are on a private LAN and the camera does not need access to the Internet, make sure all three DNS entries are empty (Network tab). Enter the time server or NVR's IP address in the Time Server field on the Date/Time tab. If your NVR...
11 Jun, 2020 Comments: 0
How do I calculate MJPEG or H.264 bandwidth and storage?
 The StarDot bandwidth and storage calculator is located here. 
11 Jun, 2020 Comments: 0
Do StarDot dual codec cameras support multiple streams?
Yes, a StarDot dual codec (MJPEG/H.264) camera can simultaneously support multiple H.264 and MJPEG streams at the same time. Additionally, a full-time composite video output is available.
11 Jun, 2020 Comments: 0
What are the bandwidth savings of H.264 vs MJPEG?
Generally speaking, H.264 video consumes 3 to 10 times less bandwidth and storage than the equivalent quality MJPEG.
11 Jun, 2020 Comments: 0
How do I view or record the H.264 video stream?
The StarDot H.264 IP cameras employ standardized H.264 video and standardized delivery methods. This means the video stream is compatible with a large number of software solutions. This includes VLC, exacqVision, Milestone, LuxRiot, OnSSI, Genetec, Digiop, CyberVision, NUUO and many other NVR/VMS...
11 Jun, 2020 Comments: 0
Which H.264 Quality Setting is Best?
In H.264, the quality setting is reversed. A higher quality value means a lower quality setting (and less bandwidth consumed). A quality of 30 is a good balance between quality and bandwidth consumption.
11 Jun, 2020 Comments: 0